Terms and Conditions
1. Introduction
Welcome to naturalrelief.com.au (the "Website"). These Terms and Conditions (the "Terms") govern your use of the Website operated by Natural Relief ("we", "us", or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.
2. Services
Natural Relief provides information, services, and products related to Traditional Chinese Medicine (TCM), acupuncture, and holistic wellness. All services provided are intended to improve well-being, but they do not replace medical diagnosis, treatment, or advice. Always consult with a licensed healthcare professional for any medical concerns.
3. Use of Website
You agree to use the Website for lawful purposes only.
You must not misuse our Website by introducing viruses, trojans, worms, or any harmful material, or by attempting unauthorized access to our Website, the server on which it is hosted, or any other related computer systems.
You agree not to duplicate, reproduce, or resell any part of the Website or its content without our express permission.
4. Intellectual Property
All content on the Website, including text, images, graphics, logos, and other material, is the intellectual property of Natural Relief or used under appropriate licenses. You may not reproduce, distribute, or otherwise use the content without our written consent.
5. Payment and Pricing
We offer services and products available for purchase through the Website. Prices are subject to change at any time without notice. Payments are accepted via Afterpay, credit/debit cards, or cash at our clinic. By making a purchase, you agree to the prices and payment terms specified on the Website at the time of purchase.
6. Appointment Bookings and Cancellations
Appointments can be booked through the Website.
You may reschedule or cancel your appointment at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.
Natural Relief reserves the right to cancel or reschedule appointments due to unforeseen circumstances, in which case, you will be notified as soon as possible.
7. Refunds
Services are non-refundable after treatment. However, in certain circumstances, refunds for services or products may be granted at our discretion and in accordance with applicable consumer laws in Australia. If you are not satisfied with your service or product, please contact us directly to discuss your concerns, and we will work with you to find a suitable resolution.
8. Limitation of Liability
To the fullest extent permitted by law, Natural Relief will not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of the Website, products, or services. This includes, but is not limited to, any loss of profits, business, or data.
9. Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by Natural Relief. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. Use of these websites is at your own risk.
10. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be available on this page, and continued use of the Website after any changes indicates your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising out of or in connection with the use of the Website or services will be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Contact Us
If you have any questions regarding these Terms, please contact us at:
Natural Relief
Email: naturalreliefclinic@gmail.com
Phone: (+61) 414512600